![]() Prior experience troubleshooting technical products in person or via telephone is crucial, as are strong computer skills. You must understand and ahere to processes while making recommendations to improve overall team efficiency and provide a superior level of customer support to drive increased satisfaction. Along the way, you will be expected to accurately document all issues via our database. You will be expected to drive resolutions to customer challenges and drive the escalation of any issues you are unable to resolve yourself. You will be responsible for ensuring that these various groups feel valued by Outset by understanding the customer’s needs and their environment to provide technical and clinical support for all Outset products. This position will serve as the primary point of contact for existing Outset customers and our field, including clinical users, hospital based users, home users and caregivers, and Outset field based personnel. The integration of water purification and on-demand dialysate production enables Tablo to serve as a dialysis clinic on wheels, with 2-way wireless data transmission and a proprietary data analytics platform powering a new holistic approach to dialysis care. Tablo serves as a single enterprise solution that can be utilized across the continuum of care, allowing dialysis to be delivered anytime, anywhere and by anyone. The Tablo Hemodialysis System, FDA cleared for use from the hospital to the home, represents a significant technological advancement that transforms the dialysis experience for patients and operationally simplifies it for providers. Handle all communications and administrative follow-up.Outset is a medical technology company pioneering a first-of-its-kind technology to reduce the cost and complexity of dialysis.Develop expert level knowledge of Dialysis.Develop initial contact with CEO and senior leadership.Build Tablo support teams in each Tablo location.Effectively manage transition of initial sale and installation driving procedural volume and growth.Identify key institutions, generate market awareness, and drive sales of the Tablo within an assigned sales territory.Build support from physicians, clinical staff and administration for Tablo.Build clinical and administrative support through technical presentations, executive meetings, marketing events and Tablo demos.Manage and support the complex sales process.Area Sales Managers are expected to provide an extraordinary degree of information gathering and presenting to buying teams throughout the capital equipment purchasing process. This requires a number of capabilities including expert-level knowledge in the capital sales process, the ability to build a team of advocates within each facility, strong solution selling skills, and enough tenacity to insure sales objectives are met on a consistent basis. The integration of water purification and on-demand dialysate production enables Tablo to serve as a dialysis clinic on wheels, with 2-way wireless data transmission and a proprietary data analytics platform powering a new holistic approach to dialysis care.Īn Area Sales Manager is responsible for supporting the sale of the Tablo in new and existing locations. Outset is a medical technology company pioneering a first-of-its-kind technology to reduce the cost and complexity of dialysis.
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